This page describes the Anti-Tamper feature.

Checklist for visual inspection of Alfen charging stations.

Checklist for site inspection

This page informs how and where to create a ticket for your question or issue.

This guide helps troubleshoot Active Load Balancing issues in Alfen charging stations. It explains how to check if the feature is causing charging problems

This article informs of the phase out of 2G mobile networks.

This page explains to meaning of the colors the led can show on the charger.

This article explains how the transactions of a charger can be downloaded locally with the Alfen ACE Service Installer.

This page informs where to find additional information on replacing spare parts in an Alfen Charger.

This article gives some hints to locate if a problem is related to your charging cable.

This troubleshooting page provides some hints to locate any reasons for charging to be interrupted.

This pages helps to solve a charging session to be interrupted after a short time.

This step-by-step guide will help you checking or adjusting the IP-range of your laptop.

This troubleshooting guide will help you with a charger that is offline in the backoffice.

This troubleshooting guide will help you with your RFID card.

This troubleshooting guide will help you with low-voltage issues.

What to do when you see a horizontal red line in the display after installation.

With this checklist you will be able to determine the cause of the P1 error, after which the disruption can be resolved.

This articles help to find the reason why charging is not started.

This article helps to detect the cause of an error code being shown at the start of a charging session.

This article explains error code 001

This article explains error code 101

This article explains error code 102

This article explains error code 104

This article explains error code 105

This article explains error code 106

This article explains error code 108

This article explains error code 109

This article explains error code 201

This article explains error code 202

This article explains error code 206

This article explains error code 208

This article explains error code 209

This article explains error code 210

This article explains error code 211

This article explains error code 212

This article explains error code 213

This article explains error code 214

This article explains error code 301

This article explains error code 302

This article explains error code 303

This article explains error code 304

This article explains error code 401

This article explains error code 404

This article explains error code 405

This article explains error code 406

This article explains error code 407