What does Error code 405 mean?
This article explains error code 405
Error code 4xx | Error from outside (user, plug, cable, weather influences, etc.)
Normally these issues are not caused by the charger itself.
Error code:
405
Error message on display:
Cable not supported.
Please try connecting your cable again.
Possible Cause:
Measure PP resistance of the charging cable is out of range according to the IEC 61851 norm.
Possible solutions:
- One specific cable: Issues with other charge points: Cable broken
- All cables, No issue with other charge point; Contact the service department of your charge point supplier.
OCPP Statusnotification:
Info field: PP value out of range actual: 450 Ohm.
OCPP 1.5: Mode3Error
OCPP 1.6/2.0.1: Communication Error
Suggestions: