What does Error code 409 mean?
This article explains error code 409
Applicable platform:
This error code can be found on chargers using the below platform(s):
- AHP (Alfen Hardware Platform)
Error code 4xx | Error from outside (user, plug, cable, weather influences, etc.)
Normally these issues are not caused by the charger itself.
Error code:
409
Error message on display:
Enclosure was opened while operative. To remove this message, log in to device
Possible Cause:
The enclosure of the charger has been opened, or possibly tampered with.
Possible solutions:
Contact the service department of your charge point supplier.
- Check if internal control board connections are wired correctly.
- Check if the enclosure is opened/tampered with.
OCPP Statusnotification:
Info field: Enclosure opened, check charger installation
OCPP 1.5:
OCPP 1.6/2.0.1: OtherError
Suggestions: