An error code or message appears during the start of a charging session
This article helps to detect the cause of an error code being shown at the start of a charging session.
Follow the regular procedure to start a charging session.
Check If an error message appears on the Charger (EVSE) or the display of the vehicle (EV) before or while starting the charging session.
If there is an error on the charger, please check the error code list, this can be found on the dedicated page for the firmware version your charger is using.
If the error appears on the display of the vehicle, please check the user manual of the vehicle or with the supplier of the vehicle.
