Order Fulfillment [Main]
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Is it possible to customize the color and design of the cover when placing an order?
This article describes the options to customize the chargers cover.
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How can I place an order in the Alfen webshop?
This article provides information on how to use the Alfen Webshop.
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How can I request an account for the Alfen Webshop?
This article described how an account for the Alfen webshop can be requested
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Where can I ask a question about the invoice of an order?
This articles provides information when there are questions on an invoice
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Can I make changes to an already placed order?
This articles provides information on changing orders.
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How do I order spare parts?
How to order spare parts
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How do I order extra feature licenses for a charging station?
This article describes how additional licenses can be ordered.
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Where do I request an account for EZ Connect?
This article gives directions on how to get an ICU-EZ.
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How to order Alfen chargers, accessories and upgrades
Order Alfen chargers, accessories, and upgrades easily. Track orders, configure products, and manage account settings on the Alfen webshop.
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How to order an extra charge card
Learn how to order an extra charge card for your EV charging station.