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Order Fulfillment [Main]

  • Is it possible to customize the color and design of the cover when placing an order?

    This article describes the options to customize the chargers cover.

  • How can I place an order in the Alfen webshop?

    This article provides information on how to use the Alfen Webshop.

  • How can I request an account for the Alfen Webshop?

    This article described how an account for the Alfen webshop can be requested

  • Where can I ask a question about the invoice of an order?

    This articles provides information when there are questions on an invoice

  • Can I make changes to an already placed order?

    This articles provides information on changing orders.

  • How do I order spare parts?

    How to order spare parts

  • How do I order extra feature licenses for a charging station?

    This article describes how additional licenses can be ordered.

  • Where do I request an account for EZ Connect?

    This article gives directions on how to get an ICU-EZ.

  • How to order Alfen chargers, accessories and upgrades

    Order Alfen chargers, accessories, and upgrades easily. Track orders, configure products, and manage account settings on the Alfen webshop.

  • How to order an extra charge card

    Learn how to order an extra charge card for your EV charging station.

Links

Alfen.com

Alfen Training

Webshop EV Charging Equipment

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