Installation
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Phase rotation in Alfen charging stations
Phase rotation in Alfen charging stations
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How do I receive login details for the ACE Service Installer configuration tool?
This articles explains how to request credentials for the ALFEN ACE Service Installer.
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How to adjust the output (in kW) of the charging station
This article explains how to configure the maximum output (current) of a charging station either on-site or remotely.
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Checklist for visual inspection
Checklist for visual inspection of Alfen charging stations.
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Checklist for site inspection
Checklist for site inspection
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Installation check
This information gives information on how to perform a safety check on the installation.
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Setting up a wired connection with our apps
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Autocharge
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What should I check before the installation of an Alfen charging station?
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Is it possible to be qualified as an installer for the installation of Alfen products?
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How can I check whether the meter box on site is suitable for installation of a specific charging station?
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When to apply a ground pin when installing an Alfen charging station
In what situations is a ground pin needed?
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Installing a charging station on an IT network or net without a "neutral".
This page explains how to install a charger on a IT network, or a net without a neutral.
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Can I connect a 3-phase charging station to a 1-phase installation?
This article provides more information on installing a 3-phase charger to a 1-phase installation.
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What thickness should the power cable have if it is over 50 meters long?
This article informs on the cable thickness when the installation cable is over 50 meters.
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Can an external antenna be connected to an Alfen charging station?
The article describes if an external antenna can be used on Alfen chargers.
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What is the maximum length of a cable between charge station and smart meter for Active Load Balancing with P1?
The article provides information on P1 installation.
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What is the maximum diameter of the power cables I can connect to a charging station?
This article gives information on the maximum cable diameter that can be used on Alfen chargers.
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Payment Terminal | Installation of the for Eve Single/Double Pro-Line
This page provides information on the installation of the Payment Terminal Accessory.
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Payment Terminal | Frequently Asked Questions
This page provides answers to the most asked questions on the Payment Terminal Accessory.
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Payment Terminal Accessory
This is the mainpage for the Payment Terminal Accessory
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Probing Phase for Charging Compatibility
The Alfen charging stations perform a probing phase to determine the minimum charging current required by connected vehicles.
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Setting up external TCP/IP Modbus meter via ACE Service installer
This article describes how to configure an external Modbus TCP/IP meter for Active Load Balancing to a charger using the ACE Service Installer.