By default the chargers are limited to a StationMax current of 16A. With an additional license, a StationMax current of 32A can be unlocked.
Please see 'How do I order extra feature licenses for a charging station?' in case an additional license is needed.
The maximum amperage of a charging station can be adjusted in two ways; on-site using the ACE Service Installer, or remotely via a back office system. Here are the step-by-step instructions for both:
On-site using the ACE Service Installer.
Use ACE Service Installer Setup (for NG platform).
This can be downloaded from our ACE Service Installer pages.
Under "How do I receive login details for the ACE Service Installer configuration tool?" you can find information for requesting an account.
Navigate to the 'Power settings' tab in the ACE Service Installer.
Adjust the 'Station Max Current' by entering the desired maximum current (in amps).
Important: The value entered should not exceed the rating of the safety devices (circuit breaker or fuses) connected to the charging station.
Go to the ‘Connector 1’ menu and adjust the ‘Max Current (A)' to the desired value (in amps).
For charging stations with two connectors, repeat the process 'Connector 2' and adjust the 'Max Current (A)' accordingly.
Click 'Save' to apply the changes.
Go to the 'Configuration' tab in the back office.
Change the 'StationMaxCurrent' parameter to the desired maximum current (in amps).
Important: The value must not exceed the rating of the safety devices (circuit breakers or fuses) connected to the charging station.
Adjust the 'Connector1MaxCurrent' parameter to the desired value (in amps).
For charging stations with two connections, change the 'Connector2MaxCurrent' parameter as needed.
Save the settings and/or push the updated configuration to the charging station.