How to adjust the output (in kW) of the charging station
This article explains how to adjust the maximum output (current) of an EV charging station, either on-site using the ACE Service Installer or remotely through the back office.
By default the chargers are limited to a StationMax current of 16A. With an additional license, a StationMax current of 32A can be unlocked.
Please see 'How do I order extra feature licenses for a charging station?' in case an additional license is needed.
Please see 'How do I order extra feature licenses for a charging station?' in case an additional license is needed.
The maximum amperage of a charging station can be adjusted in two ways; on-site using the ACE Service Installer, or remotely via a back office system. Here are the step-by-step instructions for both:
On-site using the ACE Service Installer.
Use ACE Service Installer Setup (for NG platform).
This can be downloaded from our website.
Under "How do I receive login details for the ACE Service Installer configuration tool?" you can find information for requesting an account.
- Navigate to the 'Power settings' tab in the ACE Service Installer.
- Adjust the 'Station Max Current' by entering the desired maximum current (in amps).
Important: The value entered should not exceed the rating of the safety devices (circuit breaker or fuses) connected to the charging station.
- Go to the ‘Connector 1’ menu and adjust the ‘Max Current (A)' to the desired value (in amps).
- For charging stations with two connectors, repeat the process 'Connector 2' and adjust the 'Max Current (A)' accordingly.
- Click 'Save' to apply the changes.
Remote adjustments via a back office
Each back office system operates differently; below are the general instructions.
- Go to the 'Configuration' tab in the back office.
- Change the 'StationMaxCurrent' parameter to the desired maximum current (in amps).
Important: The value must not exceed the rating of the safety devices (circuit breakers or fuses) connected to the charging station.
- Adjust the 'Connector1MaxCurrent' parameter to the desired value (in amps).
- For charging stations with two connections, change the 'Connector2MaxCurrent' parameter as needed.
- Save the settings and/or push the updated configuration to the charging station.
| Notice! Always make sure the Station-MaxCurrent is never lower than the value of the Connector-MaxCurrent of both sockets. In that case, the power supply could be interrupted due to overload. |