Views:
How do I grant access to a charging station with a charge pass in ICU Connect?
 
This article describes how a charge pass can be added to ICU Connect.
It is possible to give a charge pass access to all charging stations under your administration in ICU Connect.
To do so, a charge pass needs to be created first and should then be added to the right 'pool'.
The charge pass is then valid for all charging stations that belong to the corresponding pool.
 
 
Please follow the steps below:
  1. First the ‘Hidden ID’ for the charge pass needs to be found.
    Please see ‘How do I find the hidden ID of a charge pass in ICU Connect?’ to retrieve the ‘Hidden ID’.

     
  2. When the Hidden ID is found, click on 'People' in the menu bar of ICU Connect.
     
  3. Click on 'Identifications' in the left column.
     
  4. Enter the ID in the 'Hidden ID' field to validate if this ID is already known.
     
  5. In case a charge pass with this corresponding ID already exists in ICU Connect, then this ID is already known at a different CPO and connected to a different pool.
    Please create a Request for support ticket via our portal in that case.

     
  6. If there is no charge pass with this corresponding ID in ICU Connect, then click on '+' on the left side of the title 'Identification overview'.

    Below form appears:


     
  7. Enter the 'hidden id' (from Step 1) in the 'hidden id' field. Make sure to enter it without spaces.
     
  8. Fill in the ‘Visible id' field with the number as shown on the charge pass.
    The 'Visible id’ is the number as noted on the charge pass (Example: NL-ALF-C12345678-9)

     
  9. Set the expiry date to a date a few years in the future.
     
  10. Set the status to 'Valid'.
     
  11. Choose the pool(s) of the charging station to which the charge pass should be added and add it to the column of 'Selected Pools'.
     
  12. Click on 'Add'.

The pass has now been added to the pool and can be used for charging on all charging stations in the corresponding pool.