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Connect a Charger to Eve Control
Before you can claim and manage a charger in Eve Control, the charger must be configured to connect to the Eve Control OCPP server. There are two ways to do this: using local installation tooling at the charger, or remotely via OCPP settings in your current backoffice.

 

Option A: Via Local Installation Tooling
1 Connect to the Charger
Use the Service Installer, MyEve, or the new Eve Install app to connect to the charger locally.

 

2 Check Firmware (NG9 Chargers Only)
If the charger is an NG9 model, first perform a firmware update to a version that contains the required root certificate for connecting to Eve Control. Without this certificate, the charger cannot establish a secure connection.

 

3 Select the Eve Control Preset and Reboot
In the installation tool, select the Eve Control preset. This automatically configures the charger’s OCPP settings to point to the Eve Control server. Then reboot the charger to apply the new configuration.

Tip: This is the recommended approach for initial installations. The preset takes care of all OCPP settings automatically.


Option B: Remotely via OCPP (Current Backoffice)
If you want to migrate a charger that is already connected to another backoffice, you can configure it remotely via OCPP. For now, only do this for chargers that you can easily access and connect to with the Service Installer, in case you need to troubleshoot.

 

1 Configure a Backoffice Network Profile for Eve Control
In your current backoffice, set an available BackofficeNetworkProfile to the following value. For example, if your current backoffice uses BackofficeNetworkProfile1, configure BackofficeNetworkProfile2:

 

ocppVersion{OCPP16}ocppCsmsUrl{ws://ocpp.alfen.com/}messageTimeout{10}securityProfile{0}ocppInterface{Wired0}
 

2 For SIM-Connected Chargers (Optional)
If the chargers connect via SIM and the SIM is not in a private APN, you can use the wireless profile instead. (Chargers on a private APN cannot reach Eve Control.)

 

ocppVersion{OCPP16}ocppCsmsUrl{ws://ocpp.alfen.com/}messageTimeout{15}securityProfile{0}ocppInterface{Wireless0}apn{YOURSIMAPN}apnUsername{YOURAPNUSERNAME}apnPassword{YOURAPNPASSWORD}simPin{YOURSIMPIN}
 

3 Set the Network Configuration Priority
Set the OCPP parameter NetworkConfigurationPriority to prioritize the Eve Control profile. For example, if Eve Control is in BackofficeNetworkProfile2 and your current backoffice is in BackofficeNetworkProfile1, set the value to 2,1.

 

4 Reboot the Charger
Send a reboot command to the charger from your current backoffice. After rebooting, the charger will connect to Eve Control.

 

5 Perform a Security Firmware Update
Once the charger is online in Eve Control, perform a security firmware update to switch the charger from insecure WebSocket (ws://) to secure WebSocket (wss://) connectivity. See KA-01452: Changing to Secure WebSocket Connectivity for detailed instructions.

 

Important: After the charger connects to Eve Control, you can optionally reconnect it to your existing backoffice through Eve Control using the Backoffice tab on the charger page (see  KA-01452). This way Eve Control acts as an intermediary, and you retain visibility and control through both systems.

Keywords: Eve Control, charger connect, OCPP settings, installation preset, NG9 firmware, OCPP migration, backoffice network profile, SIM charger, APN settings, reboot charger, secure websocket, wss, ws, Eve Install app, Service Installer, MyEve, charger onboarding, backoffice forwarding