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To take over the management of the charging station you will first need to be registered (and accepted) as a customer.
Alfen, as a manufacturer, can accept commercial customers that have a Chamber of Commerce registration only.

To register your company with Alfen, please fill in the form that you will find on our support portal.

  • Visit the support portal on support.alfen.com

  • Click ‘Go to the Charging Equipment Support Portal’

  • Login with your portal-account

  • Click ‘Manage your services’

  • Now click ‘Account Request’

  • Please fill in the webform
     

 

 

More information on the process
Please also see this article which will guide you step-by-step in the transfer of management of charging stations.

 

 

Management transfer documents
In the past a more manual process was in place to request a transfer of management
Below is an overview of the documents per language, that were needed for the process.
For now we will keep these still available until the new process is completely adopted by all customers.
EnglishDutchGermanFrench
Transfer of management_EN.pdfOverdracht beheerrechten_NL.pdfÜbertragung von Verwaltungsrechten_DE.pdfTransfert des droits de gestion_FR.pdf

 

 

 

 

Company details document (only if you are not yet a registered party at Alfen)
See attached documents per language.

EnglishDutchGermanFrench
Transfer of management rights_Company details.pdfOverdracht van beheersrechten_Bedrijfsgegevens.pdfÜbertragung der Geschäftsleitung_Firmenangaben.pdfTransfert des droits de gestion_Détails de l'entreprise.pdf