What does Error code 404 mean?
This article explains error code 404
Error code 4xx | Error from outside (user, plug, cable, weather influences, etc.)
Normally these issues are not caused by the charger itself.
Error code:
404
Error message on display:
Not able to lock cable.
Please reconnect cable.
Possible Cause:
Unable to lock the charging cable.
Possible solutions:
- Contact the service department of your charge point supplier.
- Check socket and charging cable plug.
- Check if the lock motor can move freely.
OCPP Statusnotification:
Info field: Unable to lock charging cable, try again.
OCPP 1.5: ConnectorLock Failure
OCPP 1.6/2.0.1: ConnectorLock Failure
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