What does Error code 104 mean?
This article explains error code 104
Error code 1xx | Error codes inside charge point
Error codes starting with '1' indicate that the most likely cause for the error is related to an issue inside the charger.
Error code:
104
Error message on display:
Not able to charge.
Please call for support
Possible Cause:
Internal error.
Voltage too low on internal power supply (power board).
Possible solutions:
- Contact the service department of your charge point supplier.
- Check power board.
OCPP Statusnotification:
Info field: Internal 12V supply voltage levels too low.
OCPP 1.5: OtherError
OCPP 1.6/2.0.1: InternalError
Suggestions: