Applicable platform:
This error code can be found on chargers using the below platform(s):
- AHP (Alfen Hardware Platform)
- NG (Next Generation)
Error code 1xx | Error codes inside charge point
Error codes starting with '1' indicate that the most likely cause for the error is related to an issue inside the charger.
Error code:
102
Error message on display:
Not able to charge.
Please call for support
Possible Cause:
Internal error.
Unexpected or no voltage on output of power board (NG), Socket board (AHP)
- Contact the service department of your charge point supplier.
- Check power board (NG) / Socket board (AHP
OCPP Statusnotification:
Info field: Power switch error
OCPP 1.5: PowerSwitchFailure
OCPP 1.6/2.0.1: PowerSwitchFailure
Suggestions: