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Overview
The Alfen ACE Service Installer is a software (Windows only) that can be used to configure and troubleshoot an Alfen charger on location.

The latest version can be downloaded below.

 

Version information

  • Version: 4.3.0_424

  • Release date: 11-05-2026

 

Known limitations
ACE Service Installer 4.1.0 and upwards fail to communicate with charger on old firmware 

 

 

Release notes for ASI 4.3.0_424

  • Fixed an issue where the Configure Modbus TCP/IP button was shown when not applicable

  • Improved login reliability when unexpected responses are returned

  • Charger time is now synchronized before firmware updates to prevent update issues

  • Optimized log saving to avoid high memory usage and improve performance

  • Log entries now consistently include ID and date/time

  • Factory reset now correctly allows full removal of personal and security‑sensitive data

  • Fixed an issue where Backoffice presets could reset unexpectedly

  • Added extended tamper detection

  • Added new display dimming options (inactivity and QR code display)

  • Added support for the AHP and NG9 platforms, including firmware versions AHP v2.5.0 and NG9 v7.4

 

Keywords: ASi, SIA, ACE Service Installer, download,

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