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How to change a charging station to standalone using the MyEve app
 
Overview
This guide provides step-by-step instructions to configure a charger as standalone.
A charger that is setup as 'standalone' does not utilise a connection to a backoffice.
This implicates that it is only possible to communicate locally with the charger for configuration, troubleshooting and details of charging sessions.
 
Preparation
Before starting, make sure all needed information and tools are available
  • Make sure you have installed the MyEve app on your mobile device
    The most recent version can be downloaded from
    Google Play or App Store

     
  • The app can be used anonymously.
     
  • Make sure you have the password for the charger
    The default password as provided on the flyer or the custom password in the case it was ever changed, for example by a previous owner or chargepoint operator.
    For the registered operator, the available default passwords are available in the Alfen webshop.
Backing up the existing configuration and transactions
Before making any changes, we will save the current configuration and transactions.
  • Connect the charger and mobile device using a network cable, or connect the charger and laptop to the same local network
     
  • Start the MyEve app

     
  • Click the charger to login

     
  • To save the current configuration, on the menu, go to 'Advanced', read and accept the notification and click 'Settings'

     
  • Click 'Export settings', followed by the 'Download settings file' button on the bottom.
    This will start the download

     
  • Select the destination where you want to send the settings file to
    If ever needed, this configuration can be loaded to the charger again via 'Settings', 'Import'
      

     
  • To save the transactions or charging sessions, click the 'Basic' tab on the top-menu, and click the 'Transactions' button in the 'Operations' section

     
  • On the top, select the 'Manage' section
     
  • Click the 'Export' button

     
  • Enter the desired start and end dates, followed by the 'Download transaction' button on the bottom of the screen.

     
  • Select the destination where/how you want to share the file
    You have now created a .CSV file that can be opened by a simple program like Notepad, or the file can be imported in Microsoft Excel for further processing.
 
Removing the simcard (optional)
In case the charger is currently using a mobile connection to a backoffice, you want to remove simcard.
Follow these steps to do so.
  • Switch off the power to the charger by switching off the mainswitch or via the meter cupboard
  • Perform Last Minute Risk analysis (LMRA) to ensure remove the charger is save to work on
  • Remove the simcard by gently pressing it inwards and releasing it.
  • Now you can extract the card from the simcard holder
  • Re-engage the power to the charger

Adjusting the configuration
After all above preparations are done, please follow below steps to adjust the configuration to set the charger to standalone.
  • Go to the 'Advanced' tab, 'Back Office' and click 'General'

     
  • In the 'General' tab' select <Standalone>, here you can also untick the 'Enable modem' box

     
  • Click the save button on the bottom of the screen
     
  • The charger should reboot, if not, please reboot manually from the bottom of the 'Basic' menu

     
  • Check or adjust the authorization settings for the charge passes/tags in the 'Offline/Online' menu in the 'Authorization' settings:
  • In the 'Offline action' setting, select how you want the charger to work:
    • Click 'Accept all tags' to allow any tag to charge
      Be aware that with this settings, ALL cards are accepted to charge!
    • Click 'Accept all known valid tags' to only allow registered tags to charge
      • Check the allowed cards are in the chargers 'RFID Whitelist'
      • Click 'RFID Whitelist' in the menu
      • Confirm the tag(s) allowed to charge are in the list and have the 'Active' status
      • To add a tag, select 'Add' and 'Auto add RFID tags' and press 'Next'
      • Click the 'Start' button
      • Present the tag to the reader within the provided 10 seconds
           

         
      • Press 'Finish' on the bottom of the screen.
         
  • Reboot the charger from the bottom of the 'Basic' menu


     
  • The charger should now no longer connect to a backoffice and accept the registered tags to start a charging session