Can I have the fixed cable of a charging station exchanged (e.g. from 5 metres to 7.5 metres)?

You may want to exchange the fixed cable on a charging station. For example, so that a vehicle can be parked at a greater distance from the charging station.
It is possible to have the fixed cable replaced by Alfen.
 
To do this, you can submit a 'Request for Service' ticket via support.alfen.com.
Specify explicitly what type of cable you want:

• 1-phase or 3-phase

• 5 metres or 7.5 metres

 
The costs depend on the type of cable to be replaced and the time that the technician will be working on the replacement.