How to contact Alfen support

This article provides methods to get more information or support for your Alfen charger 

If you have any questions that cannot be answered via our Knowledge Base, please contact our support department.

Our support department can be reached via support.alfen.com

From here you can find:

• Documentation
  User manuals and  installation manuals for Alfen chargers

• Knowledgebase
  Frequently asked questions, ‘How to’ instructions, etc

• Installation video’s
  Informative video’s on installing Alfen chargers in multiple languages

• Chat Support
  Here you can ask your questions to our chat 24/7

• Create a Customer Support Ticket
  For more complicated questions related to Alfen chargers, click the ‘Go to Charging Equipment Support Portal’
   Note that only the registered Chargepoint Operator of the charger can register tickets for a repair!