Connect a Charger to Eve Control
Before you can claim and manage a charger in Eve Control, the charger must be configured to connect to the Eve Control OCPP server. There are two ways to do this: using local installation tooling at the charger, or remotely via OCPP settings in your current backoffice.
Option A: Via Local Installation Tooling
1. Connect to the Charger
Use the ACE Service Installer, MyEve, or the new Eve Install app to connect to the charger locally.
2. Select the Eve Control Preset and Reboot
In the installation tool, select the Eve Control preset. The preset is called eve-control---no tls in ACE Service Installer and Eve-Control_no-TLS in Eve Install. This automatically configures the charger’s OCPP settings to point to the Eve Control server. Then reboot the charger to apply the new configuration.
Eve Install app — select the Eve-Control_no-TLS preset
Tip: This is the recommended approach for initial installations. The preset takes care of all OCPP settings automatically.
Option B: Remotely via OCPP (Current Backoffice)
1. Configure a Backoffice Network Profile for Eve Control
In your current backoffice, set an available BackofficeNetworkProfile to the following value. For example, if your current backoffice uses BackofficeNetworkProfile1, configure BackofficeNetworkProfile2:
For NG9 platform chargers use: ocppVersion{OCPP16}ocppCsmsUrl{ws://ocpp.alfen.com/}messageTimeout{30}securityProfile{0}ocppInterface{Wireless0}apn{YOURSIMAPN}apnUsername{YOURAPNUSERNAME}apnPassword{YOURAPNPASSWORD}simPin{YOURSIMPIN}
In case of using an Alfen / ICU Connect SIM card, use the following configuration instead:
2 For SIM-Connected Chargers (Optional)
If the chargers connect via SIM and the SIM is not in a private APN, you can use the wireless profile instead. (Chargers on a private APN cannot reach Eve Control.) Replace the placeholder values with your SIM details:
For NG9 platform chargers use: ocppVersion{OCPP16}ocppCsmsUrl{ws://ocpp.alfen.com/}messageTimeout{30}securityProfile{0}ocppInterface{Wireless0}apn{YOURSIMAPN}apnUsername{YOURAPNUSERNAME}apnPassword{YOURAPNPASSWORD}simPin{YOURSIMPIN}
In case of using an Alfen / ICU Connect SIM card, use the following configuration instead:
3. Set the Network Configuration Priority
Set the OCPP parameter NetworkConfigurationPriority to prioritize the Eve Control profile. For example, if Eve Control is in BackofficeNetworkProfile2 and your current backoffice is in BackofficeNetworkProfile1, set the value to 2,1.
4. Reboot the Charger
Send a reboot command to the charger from your current backoffice. After rebooting, the charger will connect to Eve Control.
5. Perform a Security Firmware Update
Once the charger is online in Eve Control, perform a security firmware update to switch the charger from insecure WebSocket (ws://) to secure WebSocket (wss://) connectivity. See section 10: Changing to Secure WebSocket Connectivity for detailed instructions.
Important: After the charger connects to Eve Control, you can optionally reconnect it to your existing backoffice through Eve Control using the Backoffice tab on the charger page (see section 9: Connect a Primary Backoffice). This way Eve Control acts as an intermediary, and you retain visibility and control through both systems.