Historically, only one supplier (Lovato) provided these components. Starting from production week 22, 2025, Twin 5 Plus chargers (article number 9344527xx) will be equipped with energy meters from either Lovato or Eastron.
This change does not affect firmware requirements and does not require any action from customers or partners.
- Product: Twin 5 Plus (Article number: 9344527xx)
- Change Effective: Units produced from Week 22, 2025
- Hardware Update: Internal energy meters may now be from Lovato or Eastron
- Firmware Impact: No firmware update required
Frequently Asked Questions
1. What energy meter suppliers are used in the Twin 5 Plus?
Lovato and Eastron are the energy meter suppliers used in the Twin 5 Plus.
2. When does the second supplier change take effect?
The change takes effect from production week 22, 2025.
3. Does the new energy meter require a firmware update?
No, there is no firmware update required.
4. Which article numbers are affected by the supplier change?
Article number 9344527xx (Twin 5 Plus models) is affected.
5. Why was Eastron added as a second supplier?
To improve delivery reliability and secure completitive pricing.
6. Are there any functional differences between Lovato and Eastron meters?
There are no functional differences.
7. Will existing orders be affected by the supplier change?
Yes, all Twin 5 Plus chargers with article number 9344527xx will be shipped with either Lovato or Eastron meters from week 22, 2025 onwards.
8. How do I know which energy meter is used in my order of Twin 5 Plus?
This is noticeable in two aspects: visually, a different brand is shown (Lovato vs. Eastron, as indicated on the product), and also in the product BOM, which is scanned during production (as-built).