Error 105 with relays producing a clicking sound

Overview

The charger displays error 105, and the relays are continuously opening and closing, producing a clicking sound. The logs show messages indicating “Socket 1: input voltage while emergency relays off” and “Socket #1: protective earth warning.”

Possible cause

The issue may be related to faulty components causing the relays to malfunction and the protective earth warning to trigger.

Resolution

Follow these steps to try to resolve the issue. Please note that these may only be performed by a certified/instructed person with compliance to the local safety and security regulations.

Check the input voltage

• Verify that the input voltage to the charger is stable and within the specified range.

• Ensure there are no fluctuations or interruptions in the power supply.

Inspect the relays

• Examine the relays for any signs of damage or wear.

• Listen for unusual clicking sounds that may indicate a malfunction.

Verify protective earth connection

• Ensure that the protective earth connection is secure and properly grounded.

• Check for any loose or damaged wiring that may cause the protective earth warning.

If these checks do not resolve the issue, please submit a sevice ticket through our Support Portal for an on-site visit by an engineer.