Who can perform a firmware update?
Overview
Typically, the product owner is the one who can perform a firmware update. However, it is necessary to also distinguish the different roles in the EV market to understand where responsibilities lie when it comes to firmware updates.
Roles
| Who | Role | Responsibility for firmware |
|---|---|---|
| Alfen | Manufacturer charging stations. | Supplies firmware updates. |
| Reseller | Sells charging stations. | |
| Installer | Installs charging stations. | Can perform firmware updates using the ACE Service Installer or the MyEve app. |
| Owner | Owns the charging station. | Can perform firmware updates using the ACE Service Installer or the MyEve app. |
| Charge Point Operator | Installs and maintains charging stations. | Can perform firmware updates through installers or Backoffice software (OCCP). |